The Call of Duty staff has shared an update detailing their progression in the battle against toxicity. A progress report has been released, stating that the company is “committed to delivering a positive gaming experience.”
The report explains that anti-toxicity teams have worked extremely hard since the last update to ensure a friendly and enjoyable gaming experience. A staggering amount of 500.000 accounts have been banned from the game up to this date.
New automated technology has been introduced to monitor account names and in-game text chat to detect indecent or offensive language. This system has managed to rename 300.000 accounts, giving the users a fair warning and keeping toxic terminology away from usernames. The report also states that additional languages have been added to the moderation system, with the total adding up to 14 languages.
These efforts have reportedly lowered the number of offensive usernames and clan tags by 55% in a year-over-year comparison in August 2022 in Call of Duty: Warzone.
The experienced team also announced a “new and unified code of conduct for the Call of Duty franchise” with three main rules. The first rule states all gamers should treat each other with dignity and respect, and there is zero tolerance for discriminatory remarks or hate speech.
The second rule is addressed to cheaters, encouraging honest and clean gameplay without the support of any third-party software, and the final rule is, to put it simply, teamwork. The staff asks players to use the in-game tools for feedback on any form of toxicity or cheating.
The Call of Duty staff acknowledges that the battle against toxicity requires constant work, and this is only the beginning. The team mentions that all user-submitted reports are being taken into consideration. It seems like Activision is committed to using advanced tech and monitoring techniques to remove toxic behavior from servers once and for all.