Founded in 2014, PlaytestCloud helps video game developers to achieve higher engagement and improve user experience. It has been used by 45 of the top grossing 100 games currently in Apple’s App Store. PlaytestCloud provides a platform to conduct mobile game playtests and surveys at any stage of development. Its newly introduced service, Player Interviews, allows PlaytestCloud customers to book one-on-one calls directly with players.
The players to be interviewed can be selected according to the mobile game’s target audience. PlaytestCloud’s platform handles all the aspects of the interview, including setting the timing, finding the players, and scheduling the interviews. Customers can also share their screens during the calls, invite others to join, and more.
Christian Ress, Co-Founder of PlaytestCloud, said:
“We’re excited to finally be releasing Player Interviews, and hope this will allow game studios everywhere to make their games better than ever. Player Interviews works for any stage of game development, from prototyping to even post-launch, and is created to be a service that can fit the needs of anyone in the industry. From producers to game designers, we believe Player Interviews can bridge the gap between those who make games and those who play them, allowing game creators everywhere to do anything from understanding gaming habits to getting design feedback with the players themselves.”
Player Interviews integrates with PlaytestCloud’s user research tools, with the recording of the call afterward available in the customer’s account, along with annotations, video reels, and more. The service is now available to every mobile game developer after an extensive pilot phase that advanced with customer feedback and collaboration.